Shopping at LaLaLingerie.com, just got even more rewarding!

We are excited to announce the launch of our all new Customer Appreciation Rewards Points programs. To thank all of our wonderful customers, we are giving cash back on all purchases, reviews and friend referrals.

The Rewards Points program is fun and so easy to use. Simply place an order, refer a friend or write a product review at LaLaLingerie.com and Rewards Points are automatically added to your account for use towards any future purchase. The next time you shop, you will see an option to use your Reward Points towards your purchase. It's that easy!

For more information, check out the FAQ's below and if you have any questions, please don't hesitate to contact one of our friendly customer service reps. Happy shopping!

1. What is the Reward Point Program?
   
   To thank you all for your support and to offer future incentives to our valued customers, we wanted to give something back. This is why we have launched the fabulous LaLaLingerie.com Reward Point Program!
   
   Our Reward Point Program is as simple as it sounds. While shopping at LaLaLingerie.com you will earn Shopping Points for every item you purchase. Once earned, you'll be able to use those points to pay for any future purchases at LaLaLingerie.com. Once your shopping points are approved (usually within 7 days of placing your order), you can use them by logging into your LaLaLingerie.com account. When you place your next order, you will see an option allowing you to use your shopping points towards payment of your order. It's that simple!
   
   The Reward Point Program began on Friday 30 January, 2009 . All purchases made after that date will earn points.
2. How does the Program work?
   
   When an order is placed, the total amount* of the order will be used to calculate the amount of points earned. These points are added to your Shopping Points account as pending points. All pending points are listed in your Shopping Points account and will stay there until approved/confirmed by LaLaLingerie.com. Shopping Points are usually approved for use within 5 - 7 days after an order is placed.
   
   Once any pending points have been approved, they will be released and your account will be credited with the value of those points. Ready for you to spend on whatever you want!
   
   You must login to your account in order to view the status of your points.
   
   Once you have earned Shopping Rewards Points, during the checkout process you'll she an option that will allow you to pay for your order with your points balance.

   * in most cases shipping fees and taxes excluded. See refered FAQ for more details.

3. Points and Values
   
   Currently, for every $1.00 spent at LaLaLingerie.com you'll earn 1 Reward Point worth $0.05.
   
   For example:
             Order Total:  $100.00
             Value of Points Earned:  $5.00
   
   Please note, we reserve the right to make changes to the above rate at any time without prior notice. The rate shown here will always be current.

   Last updated: Saturday 07 February, 2009

4. Redeeming Shopping Points
   
   If you have any Rewards Points in your Shopping Points Account, you can use those points to pay for purchases made at LaLaLingerie.com!
   
   During the checkout proccess, on the same page that you select a payment method, there will be a box to enter the amount of points you wish to redeem. Enter the amount of points you would like to spend or tick the box to use all available points. If you do not have enough Rewards Points to pay for your entire purchase, you will be asked to select an additonal payment method to pay for the remainder of your order. Continue the checkout procedure and at the confirmation page you'll notice that the value of the points redeemed will have been credited towards your order. Once you confirm your order, your Shopping Points account will be updated and the points used deducted from your balance.
   
   Note that any purchase made by redeeming points will only be rewarded with additional points for the amount spent other then points.
5. Minimum Points Required
   
   Currently, no minimum balance is required to redeem your points. If you do not have enough points to pay for your entire purchase, no problem! You can use the points that you do have and use another payment method (Paypal or credit card) to pay for the remainder of your order. It really is that easy!
   

   Last updated: Friday 30 January, 2009

6. Minimum Purchase Amount Required
   
   Currently, no Minimum Purchase Amount required to redeem your points.

   Last updated: Friday 30 January, 2009

7. Maximum Points Redemptions allowed per order
   
   A maximum of 100,000 points ($5,000.00) is allowed to redeem per order.

   Last updated: Saturday 07 February, 2009

8. Will I earn points for shipping fees?
   
   No. When calculating the amount of points earned, the shipping fees are excluded.

   Last updated Friday 30 January, 2009

9. Will I earn points for tax fees?
   
   No. When calculating the amount of points earned, the taxes are excluded.

   Last updated: Friday 30 January, 2009

10. Will I earn points for discounted products?
    
    Yes. When calculating the amount of points earned, all items which have been discounted are included.

    Last updated: Friday 30 January, 2009

11. Will I earn points when purchases paid with points?
    
    Yes. Please note, any purchase made by redeeming points will only be rewarded with additional points for the amount spent other then points.
    
    We strongly advise you to check this page often as we may make changes to this policy.

    Last updated: Friday 30 January, 2009

12. Earning Referral Points
    
    "Word-of-mouth" advertising is the most powerful form of advertising there is.
    
    Earn points for yourself when your friends shop at LaLaLingerie.com, too! Referral Points are based on the idea that we should both benefit from your referrals. When a referred friend places an order, during the checkout process on the same page that you select a payment method, there will be a box to enter a Referral Code. Your Referral Code is your registered email address with us, so make sure your friends fill your email address into the Referral Code box when they place their order.
    
    When we receive an order from your referred friends, we will credit your Rewards Points account with 100 points worth $5.00!
    
    The more first time orders we receive from your referrals, the more reward points you will receive, so tell all of your friends about LaLaLingerie.com and you could end up shopping for free!

    Last updated: Friday 30 January, 2009

13. Earning Points While writing a Products Review
    
    "Writing a product review is great knowing others read your opinions, and probably even take your advice."
    
    Sharing your product reviews at LaLaLingerie.com will assist us to continually improve the products offered to you as well as helps others to choose the right products for them. As a thank you for taking the time to write a quality product review, we will reward your Points account with $0.25 worth of points .
    
    Your product review must meet all of the following conditions:

    • Your review must be original.
    • Reviews must be focused and concise on the product under review.
    • Be truthful and objective.
    • Reviews should not include posts that have spam, commercial or advertising content or links.
    • Reviews should not abuse, harass, or threaten another's personal safety .

    
    LaLaLingerie.com reserves the right to refuse or remove any review that does not comply with above conditions. LaLaLingerie.com staff also reserves the right to correct any misspelled words or grammatical errors.
    
    LaLaLingerie.com is not responsible or liable in any way for ratings and reviews posted by its customers.

    Last updated: Saturday 07 February, 2009

14. Products Restrictions
    
    Currently, no restrictions apply to what items may be purchased using your points balance.

    Last updated: Friday 30 January, 2009

15. Products on sale Restrictions
    
    Currently, no restrictions apply to the kind of items which may be purchased using your points balance.

    Last updated: Friday 30 January, 2009

16. Conditions of Use
    
    • Shopping Points are only available to registered LaLaLingerie.com member's.
    • Shopping Points Reward can only be collected and used with online purchases and are only validated at LaLaLingerie.com.
    • Points are non-refundable and can't be transferred between member's.
    • Shopping Points are non-transferable nor exchangeable for cash under any circumstances.
    • Shopping Points will not be refunded for any cancelled order.
    • When buying with Points, you will still have to select another payment method if there is not enough in your Shopping Points Account to cover the cost of your purchase.
    • When calculating the amount of points earned shipping fees and taxes are excluded.

    
    Please note, we reserve the right to make changes to this policy at any time without prior notice or liability.
17. When Problems Occur
    
    For any questions or queries regarding our Reward Point Program, please contact us. Make sure you provide as much information as possible in the e-mail.