We have just found out that our credit card processor, Authorize.net, has been offline for the past 12 hours due to a fire in their data center. Unfortunately for us, that means that our customers have been getting credit card errors for any orders that they have attempted to place within the last 10 – 12 hours. We have switched over to our secondary payment processor (Paypal) and there should be no problems processing payments at this time. We apologize for any inconvenience this may have caused. You can bet we are just as frustrated as anyone in regards to the unprofessionalism exhibited by Authorize.net! Rather then notifying their customers, they simply shut off their phones and set up a Twitter account. Seriously.
If you have recently placed an order and did not receive a credit card processing error, all is well with your order and it has been/will be processed and shipped shortly.
